Owner FAQ

FAQ for Owner Services

How do I do an Owner booking?

Go to your Owner Portal at Streamlinevrs.com and Login to your portal with the Username and Login you were assigned. (If you have not been assigned please call (435)-275-1653 and we will be happy to get you logged in)
You could either click Quick book or the Key on the left side
Reservation Type* This is where you put either an Owner booking or a Guest booking. The Owner Booking will only be charged for a Cleaning fee.

What If I do not want to be charged a cleaning fee and clean it myself?

If you are not wanting to be charged a Cleaning fee please call (435)-275-1653 and we can take off the charge and notify the cleaners. We do have certain standards of each clean so we have a Condo checker check the property once you leave. (This can result to a small fee if they notice anything that isn’t done)

How do I see my bookings?

Go to your Owner Portal at Streamlinevrs.com and Login to your portal with the Username and Login you were assigned. (If you have not been assigned please call (435)-275-1653 and we will be happy to get you logged in)
Once in Portal click Summary reports this will take you to *Summary Report Settings*
Select Date Type and the Beginning and End of the Report that you desire

How do I check my availability and my bookings?

Go to your Owner Portal at Streamlinevrs.com and Login to your portal with the Username and Login you were assigned. (If you have not been assigned please call (435)-275-1653 and we will be happy to get you logged in)
Once in Portal click on Availability Calendar

What does the colors mean on the Availability Calendar on your owner Portal?

What does the Red color mean on the Availability Calendar on Redsandsvacations.com page?

What if my description is wrong on my listing?

If you notice anything that is wrong with your listening please don’t hesitate to call. Our Owner Service are available 9am-5pm and would be happy to assist you. (435)-275-1653

How do you do your pricing for bookings

We work with a Beyond Pricing -Automated Dynamic Pricing tool which is the most popular Pricing tool that increases revenue up to 90%.

What if I need my property inventory updated?

What do I do if I cannot find my property on Airbnb?

If your listing just became live it will take 2 days to appear on our third parties. If it has been 2-3 please call (435)-275-1653 and we will look into it or send you an URL of your listening.

When will I receive my Statement?

Your statement could come between the 1^st-10^th of every month by email if you did not receive your statement please check your trash or achieves. If you still have not received your statement please call (435)-275-1653

What if I find something broken in my property?

What days should I not do an Owner block?

We suggest to not do any bookings during major holidays. Valentines Day, Spring Break, Memorial Day, Presidents Day, 4^th of July, Christmas are busy booking days.

What is Point Central?

Point Central is an alarm company that we install in your property. This reduce the hassle, time and money spent on key management by eliminating physical keys. Prevents costly Heating, Ventilation, and air conditioning. Offers your guests codes to check in and check out. Provides owners with increased asset, protection, awareness, and ROI.

How much is the split if we partner with Red Sands Vacations?