Owner FAQ

                         

 


Give us a call at 435-688-SAND (7263) with any questions that you may have!  There are so many questions we get asked so below are not only the same questions you are probably wondering yourself but we have the answers below as well! Just clinck on the question you are curiuous about and it will instanly direct you to the answer. If you have any further questions please do not hesitate to send us in a request by clicking this link  or give us a call!

What does Red Sands Vacations Company do?                                 
Where does Red Sands Vacations do rentals?
What if my property is not zoned for nightly or weekly rentals?    

How will you Advertise My Rental?
How much money can I expect to gross on my rental?                   
What fees do you collect from renters?
How and when do I receive income payments?                               
How often can I use my own property?
What do I need to provide in my rental?                                           
 Do I have to hire pool and lawn service and pest control?       
What do you do about property repairs and maintenance?             
Where do I keep my own personal things while I’m not there?
If I decide to sell my property, would you take care of the sale for me?
What is Red Sands Fee?                                                                     
What does the property owner pay for?
What is included in Red Sands Vacations fee?                                 

What services are included when the unit is cleaned?  
How do I book a reservation for myself or my family?                    
Does Red Sands have any references? 



 

Q: What does Red Sands Vacations Company do?
A: We provide full-service management for property owners who wish to rent their condos, townhomes, or homes without the hassle of doing marketing, reservations, housekeeping, maintenance, and accounting themselves. For the Vacation Rental (or Short-term) program, we obtain primarily nightly rentals, and sometimes longer monthly rentals (with the owner's permission) in the off-season.
 
Q: Where does Red Sands Vacations do rentals?
A: We manage Vacation Rentals in Coral Springs, Coral Canyon, Coral Ridge, La Verkin, Sand Hollow, Dixie Springs, Washington, Las Palmas Resort, Sports Village and Estancia, Zion Villages, Paradise Village

Q: What if my property is not zoned for nightly or weekly rentals?
A:
 St.  George and the surrounding areas have areas that are not zoned for short term rentals. We do not manage properties in these illegal zones. Please call our office at 435-688-7263 if you are not sure if your property is zoned for nightly or weekly rentals. If your home in an unapproved zone for short term we would be happy to discuss rentals on a month-to-month basis.

Q:
A: We take care of all advertisement on local and major booking sites such as: VRBO, Homeaway, Flipkey, Tripadvisor, Housetrip, Airbnb booking.com, holidaylettings and many many more. We are on sites that advertises all across the US, Europe and Asia. Our team of industry experts will craft a fully optimized listing for your property all FREE Of CHARGE TO YOU.

 

Q: How much money can I expect to gross on my rental?
A: It all depends on the property’s condition, amenities you offer and location. It will also depend on how flexible you are on your rates too. We have a team of Competitive Market Analysis that have come up with a pricing algorithm to keep your place at a desirable rate to those looking to book.
 

Q. What fees do you collect from renters?
A. Other than the rental rate we will collect state and transit taxes, cleaning and processing fee and any optional fees they choose at the time of booking.


Q. How and when do I receive income payment?
A. Every month we send you an Owner Statement with all the information on your income and disbursements. The money eared is transferred to your account every month. You also receive your own login to our systems, so you can keep an overview of all the inquiries, bookings and money transactions yourself.


Q. How often can I use my own property?
A. You can use the property how often you want. Preferably not during high season for the very best generated income. With a bit of flexibility it is usually easy for an owner to strike a comfortable balance between personal use and income.


Q. What do I need to provide in my rental?
A. As part of owner preparation we provide a detailed list of recommended items each resort rental should have, including basic appliances and furnishings. If you are out of state or even out of country we 


Q. Do I have to hire pool- and lawn service and pest control?
A: We use our trusted vendors at all our vacation homes. In that way we know that everything is taken care of properly.  That is part of our job! Unless you have certain people you would like to use we will provide a vendor for you.


Q. What do you do about property repairs and maintenance?
A. An important part of our service relieves owners from maintenance and repair hassles. As your Rental Agency, it’s in our best interest as well that your home is properly maintained. That’s why we work proactively, we see to the defects right away. That way we keep your property in perfect shape at the very best price.
 

Q. Where do I keep my own personal things while I’m not there?
A. We can set it up so that one of the closets are locked at all times and you can keep your personal things in there. Or if you have an extra storage space in the garage, that’s a great spot.


Q. If I decide to sell my property, would you take care of the sale for me?
A. Yes. We are connected to Keller Williams, the largest real estate franchise by agent count in the World, and one of the largest privately held global residential real estate brokerages. We would set you up Southern Utah's well known "Vacation Rental Specialist", Holly Bouck. She specializes in short term rentals and knows THE places to buy and THE best way to furnish your rental to get the max out of your place. When it comes down to what you are looking for in an agent Holly is 100% helpful, knowledgeable and processable. 
To contact Holly please call or text 435-275-5785 or check her website by following this link .


Q: What is Red Sands Fee?
A:  Call us! - We would love to discuss competitive splits and low management fees in person or via phone. Just call 435-688-SAND (7263)
B. VERY LOW COST Monthly Management Fee. This fee goes a long way too!  We check on your home even when your place is not booked. Our condo manager goes out every week and takes out the garbage and brings it back in once the trash is picked up. We perform a Home Check to make sure that everything is the way it should be weekly and we make sure your condo is "Guest Ready" before every check in and accessed for damages after check out that may have been caused by guests. This fee also covers the air filter changes, batteries for the key-less entry code locks, batteries for the smoke detector and remotes, light bulbs,toiletries etc.
C. Cushion to fall back on- We hold a $200 in reserve aside in case of any emergencies that may arise in your home. This is your money so if you should ever choose to leave Red Sands this will be returned to you. Should ANY issue arise that would come as an out-of-pocket expense to you we will always call to get your approval first. We will never charge something without you being aware of what we are doing.
D. Maintenance costs that may have occurred that month, if any. We will always get your approval FIRST.

E. Optional but mandatory to have- Wi-Fi. We have a bulk account we can add you to for $40.00 which is due to decrease within the next month or so. If you are currently getting your wifi at a cheaper rate then we recommend sticking with your current provider.
F. Optional- Landscaping services- You may already have landscaping included with your HOA but if you don't and would like for us to set something up, let us know! We can set you up with our landscaping services:)
G. Optional Pest Control-Where we live in the desert we are prone, no matter where you buy to roaches, ants, spiders scorpions, etc. If you have a pest control you want to use we can keep in contact with them on when the next spray is due or we can set you up with who we use- $32.50 every month covers the inside and outside spraying. This though is not a required fee it is something that is totally optional.

Q: What does the property owner pay for?

A: Property maintenance and minor interior decorating
  • Utilities
    HOA Fees
  • Lodging Quality inspections with Deep Clean and Occasional carpet cleaning done by the Red Sands once every 12-18 months. Rate varies based on the property's size You are not responsible for carpets being cleaned in result of a guests neglegence.
  • Housekeeping for owner use and non-paying guests of the owner. 
     

Q: What is included in Red Sands Vacations fee?
A:

  • Photography
  • Marketing and advertising
  • Red Sands Vacations listing and promotion on search engines and other sites as needed
  • Credit card fees
  • Housekeeping for all paying renters
  • Our sheets, pillowcases, and towels, laundered off-site
  • Toilet paper, soap and other expendable supplies
  • Customer service, including 24/7 on-call personnel
  • Owner link to our private owners' area on Red Sands Vacations
     

Q: What services are included when the unit is cleaned?
A: Cleaning Services include all basic cleaning and laundry and deep clean at least twice a year or when recommended is. not included. Deep cleans consist of getting in behind the fridge, stove, washing of baseboards, walls and ceiling fans.
In addition, which is part of the low Management Fee. we also leave toiletries, which include: Toilet paper, hand soap (liquid and bar), lotion, shampoo and conditioner, paper towels, laundry soap, trash bags and dish pods.



Q:.How do I book a reservation for myself or my family?
A: All of our property owners are given an online owner login you can access 24/7. In addition to making owner bookings online, you can also see your upcoming rentals, review income and expenses, and view all receipts and invoices pertaining to your home.

 

Q: Does Vacation Homes of Red Sands have references?
A: Yes, Vacation Homes of Red Sands would be happy to provide you with references from our homeowners upon request. In the meantime, check out our owner testimonials page!

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